Terms and conditions
TERMS & CONDITIONS
OVERVIEW
This website is operated by Catherine Davis Design.
Throughout the site, the terms “we”, “us” and “our” refer to Catherine Davis Design.
By visiting our website, purchasing artwork, or subscribing to our snail mail art club, you agree to be bound by the following Terms & Conditions (“Terms”). These Terms apply to all visitors, customers, subscribers, and users of the site.
If you do not agree to these Terms, please do not use the website or our services.
We may update these Terms from time to time. The most current version will always be available on this page. Continued use of the site after changes are posted means you accept those changes.
SECTION 1 – ELIGIBILITY & USE
By using this website, you confirm that:
You are at least 18 years old, or have permission from a parent or guardian
You will not use this site or our products for any unlawful purpose
You will not violate any laws, including copyright or intellectual property laws
Any breach of these Terms may result in termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Content you submit to us (excluding payment details) may be transferred unencrypted across networks. All payment information is handled securely through PayPal.
You may not copy, reproduce, resell, or exploit any part of the website or services without our written permission.
SECTION 3 – INFORMATION ACCURACY
We do our best to ensure all information on this site is accurate and up to date. However, we cannot guarantee that all details (including descriptions, availability, or pricing) are error-free.
Information is provided for general guidance only. Any reliance on it is at your own risk.
SECTION 4 – CHANGES TO SERVICES & PRICES
Prices and services may change at any time without notice.
We may modify or discontinue any part of the website, shop, or subscription service without liability.
SECTION 5 – PRODUCTS & SERVICES
Original Artwork
All original artworks are unique and sold on a first-come basis
Colours may vary slightly due to screen differences
Originals are subject to availability and are usually non-returnable, except where required by UK consumer law
Snail Mail Art Club (Subscription Prints)
The art club is an ongoing subscription
Prints are sent by post at the stated frequency
Content, format, or timing may change slightly as part of the creative process
You may cancel your subscription according to the terms set out in our Refund Policy
Full details on returns, cancellations, and refunds are outlined in our Refund Policy (linked on our website).
COMMISSIONED WORK
Commissioned artworks are created specifically for you based on an agreed brief, size, medium, and timeframe.
Commission Process
A commission is confirmed once details are agreed in writing and payment (or a non-refundable deposit, where applicable) is received
Estimated completion times are provided in good faith but may vary due to the nature of creative work
Progress updates may be shared at our discretion, but the final artistic outcome remains the artist’s creative interpretation
Artistic Discretion
By commissioning a piece, you acknowledge that:
You are purchasing an original artwork in the artist’s style
Minor changes in colour, texture, or composition are part of the creative process
Requests that significantly alter the agreed brief may incur additional costs or be declined
Cancellations
Commissions cannot be cancelled once work has begun
Any deposits paid are non-refundable
If full payment has been made and work has not yet started, cancellation may be considered at our discretion
SECTION 6 – ORDERS, BILLING & PAYMENTS
All payments are processed securely via PayPal.
We reserve the right to refuse or cancel orders at our discretion, including suspected resale or misuse.
You agree to provide accurate and up-to-date billing and contact information so we can fulfil your orders and contact you if needed.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
We may link to or rely on third-party services (such as PayPal or postal services). These are provided “as is” and are outside our control.
We are not responsible for third-party websites, tools, or services. Please review their terms before using them.
SECTION 8 – COMMENTS & SUBMISSIONS
If you send us ideas, feedback, suggestions, or other content (online, by email, or by post), you agree that we may use it without obligation or compensation.
You must not submit content that is unlawful, offensive, or infringes on the rights of others.
SECTION 9 – PERSONAL INFORMATION
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and store your data.
SECTION 10 – ERRORS & OMISSIONS
Occasionally, information on the site may contain errors or omissions. We reserve the right to correct these and to cancel orders if necessary, even after an order has been placed.
SECTION 11 – PROHIBITED USES
You may not use this site or its content:
For unlawful purposes
To infringe intellectual property rights
To harass, abuse, or discriminate against others
To upload malware or harmful code
To collect personal data without consent
To interfere with site security or functionality
We reserve the right to terminate access if these rules are violated.
SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY
All services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, Catherine Davis Design is not liable for any indirect, incidental, or consequential loss arising from use of this website, products, or services.
Nothing in these Terms limits your statutory rights under UK consumer law.
SECTION 13 – INDEMNITY
You agree to indemnify and hold harmless Catherine Davis Design from any claims arising from your breach of these Terms or misuse of the website or services.
SECTION 14 – SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining sections will remain in effect.
SECTION 15 – TERMINATION
These Terms remain in effect unless terminated by you or us.
We may terminate access immediately if we believe these Terms have been violated.
SECTION 16 – ENTIRE AGREEMENT
These Terms, along with our Refund Policy and Privacy Policy, form the entire agreement between you and Catherine Davis Design.
SECTION 17 – GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
SECTION 18 – CONTACT INFORMATION
For questions about these Terms, please contact:
Catherine Davis Design
enquiries@catherinedavisdesigns.com